Privacy policy

Last updated: October 12, 2025

This Privacy Policy describes how Jyoties Collection (“we”, “us”, “our”, or the “Site”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from jyotiescollection.com, use our services, or otherwise interact with us (collectively, the “Services”).

For the purpose of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or any individual whose information we collect in accordance with this Privacy Policy.

By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not access or use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from multiple sources. The type of information collected depends on how you interact with our Site.

We may use your information to:

  • Provide and improve our Services

  • Communicate with you

  • Fulfill orders and transactions

  • Comply with legal obligations

  • Enforce our policies and terms

  • Protect our rights and prevent fraud

Personal Information We Collect

Information You Provide Directly

When using our Services, you may provide us with personal information including:

  • Contact Information: Name, shipping address, billing address, phone number, email address

  • Order Information: Purchase details, payment confirmation, shipping details

  • Account Information: Username, password, and security-related information

  • Customer Support Information: Messages or information shared when contacting support

Providing certain information is optional, but failure to do so may limit your ability to use certain features of our Services.

Information We Collect Automatically (Usage Data)

We automatically collect certain information about how you interact with our Services using cookies and similar technologies. This may include:

  • IP address

  • Browser type

  • Device information

  • Network connection

  • Pages visited and interactions on the Site

Information from Third Parties

We may receive personal information from third parties such as:

  • Shopify (our eCommerce platform provider)

  • Payment processors, who securely handle payment transactions

  • Advertising and analytics partners using cookies, pixels, and tracking technologies

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products & Services

To process payments, fulfill orders, manage accounts, arrange shipping, and handle returns or exchanges.

Marketing & Advertising

To send promotional communications and display relevant advertisements. You may opt out of marketing communications at any time.

Security & Fraud Prevention

To detect, prevent, and investigate fraudulent or unauthorized activities.

Customer Support & Service Improvement

To respond to inquiries and improve our Services based on user interactions.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember preferences, analyze site performance, and deliver targeted advertisements.

For details on Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies

You may disable cookies through your browser settings, but this may affect website functionality.

How We Share Personal Information

We may disclose personal information to:

  • Service providers (payment processors, shipping partners, analytics providers)

  • Marketing and advertising partners

  • Affiliates within our business group

  • Legal authorities when required by law

  • Parties involved in business transactions such as mergers or acquisitions

We do not disclose sensitive personal information without your consent.

Sale & Sharing of Personal Information

In the past 12 months, we may have “sold” or “shared” personal information (as defined by applicable law) for advertising purposes, including:

Category Recipients
Identifiers (name, email, phone) Marketing partners
Purchase history Marketing partners
Usage data Marketing partners

User-Generated Content

If you submit reviews or other public content, it may be visible to others. We are not responsible for the privacy or misuse of publicly shared information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies independently.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. Parents may contact us to request deletion if such data is identified.

Data Security & Retention

While we take reasonable measures to protect your data, no system is 100% secure. Information retention depends on legal, operational, and contractual requirements.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your data

  • Request deletion or correction

  • Data portability

  • Restrict processing

  • Withdraw consent

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, contact us first. You may also lodge a complaint with your local data protection authority if applicable.

International Data Transfers

Your data may be processed outside your country of residence. Where required, we use lawful transfer mechanisms to protect your information.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

📧 Email: jyotiescollection@gmail.com
📍 Address: GF 16, Primate, Opp. Mother Milk Palace, Judges Bunglow Cross Road, Bodakdev, Ahmedabad, Gujarat – 380054, India